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Terms and Conditions

Effective Date:

12.03.2025

Last Updated:

12.03.2025

1. Introduction

Welcome to Winexclub! These Terms and Conditions ("Terms") govern your use of www.winexclub.com (the "Website"). By accessing or using our Website and services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Website.

2. User Eligibility and Conduct

  • Our services are available only to individuals who are 18 years or older. By using the Website, you confirm that you meet this age requirement.

  • Users must not share any content that is:

    • Racist, hateful, discriminatory, or offensive

    • Illegal, fraudulent, or misleading

    • Harassing, threatening, or defamatory

    • Pornographic or violent in nature

    • Any form of spam or unauthorized advertising

  • Any violation of these rules will result in an immediate ban from the platform.

  • Users can create an account to access additional features of the Website.

3. Orders, Payments, and Returns

  • Purchases: Orders can be placed through the webshop available on our Website.

  • Payment Methods: We accept payments via credit/debit card and PayPal through our payment provider, Wix Payments.

  • Shipping: Orders are fulfilled through third-party shipping providers. Delivery times and costs are displayed at checkout.

  • Returns & Refunds:

  • You may return an item before opening or using it within the return period.

  • The customer is responsible for return shipping costs.

  • Once we receive the returned product in its original, unopened condition, we will issue a full refund or exchange the product.

  • Opened or used items cannot be returned.

  • Pricing: All prices displayed on the Website include applicable taxes. Shipping fees are always calculated separately and clearly indicated at checkout.

4. AI-Powered Recommendations

  • Our AI recommendations are based on:

  • User-provided data from surveys and preferences

  • Feedback and ratings from previous orders

  • These recommendations do not constitute professional advice and should be considered as guidance only.

5. Limitation of Liability

  • Winexclub is not responsible for:

  • The accuracy of AI-generated recommendations

  • Delays or issues caused by third-party services (e.g., Wix Payments, shipping providers)

  • Any loss resulting from the use of our Website or reliance on our content

6. Intellectual Property

  • All content on this Website, including text, images, logos, and software, is the exclusive property of Winexclub (PerE-com Kft.).

  • You may not copy, distribute, or modify any part of this Website without prior written consent.

7. User-Generated Content & Community Guidelines

  • Certain parts of our platform allow users to submit reviews, images, or videos related to wines.

  • Not all user reviews and submissions will be made public immediately. Users can inquire about where and how their reviews will be displayed.

  • Winexclub may republish user-generated content (e.g., wine reviews, images) for marketing purposes, including on social media. By submitting content in designated groups or sections of the Website, users grant Winexclub a non-exclusive right to use such content.

  • Inappropriate or irrelevant content will be removed. Users who repeatedly post offensive content may be permanently banned.

8. Changes to These Terms

  • Winexclub reserves the right to update or modify these Terms at any time.

  • Users will be notified of significant changes, and continued use of the Website implies acceptance of the updated Terms.

9. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Hungary.

  • Any disputes shall first be attempted to be resolved amicably. If necessary, disputes will be settled in Hungarian courts.

10. Contact Information

  • For any questions about these Terms, please contact us:

  • Winexclub (PerE-com Kft.)
    📍 8200 Veszprém, Arany János utca 47, Hungary
    📧 Email: office@winexclub.com
    📞 Phone: +36 70 401 3606

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